I adopted 2 (3.5 months old) german shepherd mix puppies online...littermates. I did some research, had bad experiences with other companies, and picked TRUPANION as my pet's insurance. BEST DECISION I EVER MADE! They are wonderful. One of the pups had hip dysplasia in both hips. He had to have BOTH hips done,replacement hip surgery. The other pup swallowed a rock and needed emergency surgery. After this he developed epilepsy. Trupanion covered all of it. They are professional and caring. Very easy and pleasant to work with. I HAVE NEVER SEEN A COMPANY PROCESS A CLAIM/PAYMENT SO FAST! I love Trupanion. They rescued my puppies too. Thank you Trupanion...I am ever so grateful!