Our 10 month old Cavalier King Charles Spaniel jumped off of our sofa to the floor. In doing so she sustained a neurological injury to her neck - a vertebrae was jutting into the spinal cord causing significant pain. We found this after she an MRI. This was followed by neurosurgery - a very expensive surgery that, fortunately, was completely successful. When I submitted our claim I held my breath wondering how much of the claim would be paid. I was pleasantly surprised to find that the expenses were covered and paid according to the plan we selected - at 80%. Clearly a factor of the plan we selected and also of the integrity of the insurance we purchased via the ASPCA. Obviously there was no attempt on the part of the insurance company to cut corners on this large claim. The insurance plan did everything it said it would do - and did so in a very timely manner in spite of the fact they had to obtain records directly from the vets that treated her. The reimbursement was in my account inside of 10 days. When I shared this fact with others most were surprised and had never heard good news about pet insurance. I am thrilled with this pet insurance plan and highly recommend it to others. I am thankful this coverage exists!
Cavalier King Charles Spaniel