When I was shopping for dog insurance 5 years ago, I never expected to find such a great company. You always hear horror stories about how pet insurance companies try not to pay out claims, or have caps on the amount they will pay out, but Trupanion doesn't conduct business like that. My dog was 5 when we joined and completely healthy. Over the last 5 years he's had seizures, heart murmur and breathing issues, and almost died on the operating table. Not only did Trupanion always reimburse the amount that was due to me, they did it in a timely fashion. When my dog's issues first started they even had a representative call me to make you I was ok going though something so scary. They treated my dog and I like family. In a time of uncertainty that is exactly what I would want out of my insurance company. You're so busy worrying if your dog will live, bills are the last thing you want to worry about and Trupanion took that worry away from me, making this process easy. My dog would not be here if it wasn't for Trupanion honoring their promise to cover the claim, over the last 5 years I have spend close to $8,000 and they have paid out everything that was owed to me. Thank you so much for being here for us, we owe you everything!
Cavalier King Charles Spaniel