The service I get from Trupanion overall is great. My vet puts my claims in electronically and I get notified of the coverage within the same day. This is great as have a recurring prescription for my Dane named Aries. I only have to pay the difference now instead of the whole bill and having to wait to be reimbursed. My only worry is as the premium has increased twice on me, I am now worried as I approach $100.00 a month I may soon be getting priced out of what I can afford. Then my Pet will suffer if I have to cancel the premium.