If it weren't for HealthyPaws, we would have had to give up our puppy. You see, we got Magellan from a rescue that lied to us about the state of his health. Fast forward one month and $2000 in vet bills, and we were pretty stressed -- we knew we couldn't handle that kind of cost for the long term, and had to seriously consider returning our puppy to the rescue where they have the funds to handle major illnesses.
HealthyPaws was quick in handling our claim, and fair and transparent in their policies. Thanks to them, we were able to keep our dog and pay for his vet bills without falling into major debt. We received a hopeful diagnosis this past week alongside our reimbursement checks with no hassle.
I'd also like to give a major shout out to their phone support team. They were always helpful and always friendly, and helped me navigate the miasma of learning about a new kind of insurance. You folks rock.