I have carried your insurance (on two Shih Tzus) for several years.
I am very pleased with the ease of submitting a claim & how quickly it is processed. Also impressed with follow-up.
My only disappointment - questionable coverage on health problems that are common to a breed, ie: eye or kidney problems with the Shih Tzu breed.
I can understand a waiting period when first purchasing the insurance (perhaps during first year of coverage). I have not had a problem in this area, but can foresee it occurring in the future. 'Just something to consider revisiting.'
C. M. Fleming