I insure 3 of my cats, and could not be happier with PetPlan. In the past two years I have had over $4000 in claims. If not for them I would be broke, and possibly without one of my babies. I recommend this program to everyone. It is nice to know you have a live person to reach out to you who actually cares about your pet. I have cried and shared laughs with many of their representatives. Thank you Justin for helping me with my last petplan claim!