I purchased Embrace for my dog Izzy when she was ~ 1yr old, a few friends of mine had issues with their young dogs which required expensive surgeries. I was thankful that in 5yrs I did not have to use it. Then this year my dog developed a cancerous tumor which had to be removed, she had 3 tumors but only 1 was cancerous. The surgery cost $3000. The Embrace claim form was easy to download, was submitted with all paperwork right from my vets office and I received a reimbursement check in ~ 1 month. It was a relief to know that a portion of that large surgical bill would be covered.