What they quote you online is not what they charge

Out of 10

I was quoted a policy of about $28 for one cat and $32 for another cat when I went to get a quote a month or so ago. I moved between the time I got the quote and the time I purchased it. Online, they said my monthly premium would be $55, and would charge my card the first time $102. Turns out, they charged my card $180 and when i called they said it was because I had moved, quotes are based on the part of the city you live in. That's fine. But why wouldn't you update those amounts when I updated my address info? One point for the nice lady on the phone

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Claim Amount
Under $100

Domestic Shorthair

Age of Pet
Over 8 years

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