I have had Embrace for 6 different dogs over several years. Embrace helped us take care of our precious 2-year old St. Bernard who unexpectedly developed a rare form of cancer to give her a good quality of life to the end. Now, Embrace is there for us as our 4-month old basset hound puppy developed pneumonia and has an internal liver shunt. She is responding well to treatments so far and is expected to have surgery to fix the problem this summer once she is older and closer to full grown. Embrace customer service and communication is awesome! Embrace reponds to claims and questions in a timely manner! Embrace's coverage options are great and claims are easy to file! I insure all 4 of my dogs because with the help of Embrace I can provide them with quality care, quality of life, and in my basset hound puppy's case Embrace is helping me save her life!