Trupanion has been an absolute delight to work with. We got our puppy last year and immediately signed up for pet insurance with Trupanion. Their customer service reps are a pleasure to speak with - some understanding and empathetic which is exactly what you need during stressful times. One Saturday our pup had complications from a surgery and we called Trupanion to ask what would be covered with our policy. Not only were they so kind on the phone, they were able to call back within 20 minutes with an approval for the treatment so I did not have to worry about what might be covered. Regarding reimbursements, it is the most seamless process and we always receive reimbursement within a few weeks. I am so happy we decided to go with Trupanion and I highly HIGHLY recommend to all other pet owners. You won't regret it and you have the ability to adjust your policy so it fits your budget and needs.
Bernese Mountain Dog