Embrace Pet Insurance has been exceptional pet insurance company. I've purchased coverage for my Shiba Inu since she was 6 months old and Embrace has always and continues to exceed my expectations after 7.5 years. This past year my dog had tore both of her cranial cruciate ligaments (equivalent to human ACLs) and required two separate TPLO surgeries. If that wasn't enough, she also had urination problems and a fatty tumor. My dog has always been fairly healthy and this is the first time she's required such serious procedures. The estimated cost for 2 surgeries was over $10,000. While I've never had problems with my minor claims in the past, I was nervous given that I've heard so many pet owners with insurance horror stories, but Embrace was amazing and I didn't have any problems with my claims and receiving reimbursement. Even after I finished submitting claims for my dog's first surgery and submitted pre-certifications for her second surgery, Embrace got back to me with an approval and didn't question it at all.
Embrace's plans are straight forward and more importantly they actually cover what they advertise. My pre certifications were approved and my claims were approved - all within a reasonable time and without any hassles.
For all prospective customers looking to buy their pets insurance, I strongly urge you to get Embrace Pet Insurance!