The check isn't in the mail!

2
Out of 10

Good start with well puppy visits, but Embrace has a communication deficit beyond email and electronic payments. Faxed records apparently were not received, but was not informed about this until dog seen at vet. Did not receive check in mail, responded to their email - which they claim was never received - but no one called or pursued followup. Did the math and was further behind with Embrace than I would be with a pet savings account. Dropped Embrace.

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Injury/illness

Gastritis/vomiting

Enteritis/diarrhea

Claim Amount
$500 - $1000
Breed

Papillon

Age of Pet
1 - 8

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