Great insurance, but they rope you in...Once you are a long time customer and they know you now have "pre existing conditions" they raise your rates so that the policy is unaffordable to maintain!! I just received a annual rate increase for my 7 year old Boston Terrier from $58.76 per month to $84.90 per month...WHAT???? That is more than 40% increase!!! More than human insurance increases!!! I am better off depositing the $60 per month in a separate account for future medical expenses...Buyer Beware!! Not very honorable business if you ask me!! Be prepared for huge rate increases each year until you just can't afford this insurance anymore!!