Be Prepared for Huge Rate Increases

Out of 10

Great insurance, but they rope you in...Once you are a long time customer and they know you now have "pre existing conditions" they raise your rates so that the policy is unaffordable to maintain!! I just received a annual rate increase for my 7 year old Boston Terrier from $58.76 per month to $84.90 per month...WHAT???? That is more than 40% increase!!! More than human insurance increases!!! I am better off depositing the $60 per month in a separate account for future medical expenses...Buyer Beware!! Not very honorable business if you ask me!! Be prepared for huge rate increases each year until you just can't afford this insurance anymore!!

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Skin problem

Claim Amount
$100 - $500

Boston Terrier

Age of Pet
1 - 8

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Posted: 01/30/2015

Hi Eva,
Thank you for being a loyal customer. The pet insurance industry analyzes claims related to pet age, species, breed, geographic location, and also factors in general inflation. When taken together, these factors predict the likelihood of a pet to need veterinary care, as well as the likely cost of that veterinary care. Also, we have removed the exclusions and limitations for congenital and hereditary conditions which is an additional factor for the rate increase. It’s important to note: our prices are not based on your personal claims filing history, and we don’t reduce or cancel coverage based on your pet’s age. We have re-evaluated your rates and adjusted them to a lower monthly premium, effective at your last renewal date.

We have several other options for further lowering your rates. Please do not hesitate to contact us, we are here to help and want you to have the best experience possible with Pets Best.


Pets Best Customer Care