Great Customer Service

10
Out of 10

Trupanion sends and email when they receive my claim and when they process the claim. Both emails usually arrive the same day. I get the reimursement in approx 1 week from when they receive the claim. Every time I call I get a live person answering the phone. If I send an email I get a response the same day or next day. Overall awesome insurance company. Better customer service and ease of use than health insurance for people!

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Injury/illness

Gastritis/vomiting

Thyroid

Upper respiratory
Claim Amount
$100 - $500
Breed

Mixed Breed

Age of Pet
Over 8 years

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