My doggie ate a crocheted sock which made her vomit and become lethargic and unwilling to eat or drink. We decided to take her to the vet because she was not returning to normal. After completing the treatments at the vet I submitted my claim by taking a pic of the receipt. I received a response the same day detailing what would be covered. The process was fast easy and I even received a very thoughtful email following up on my pets health.