Greetings,We recently got pet insurance for our 10 year old Lab, Abigail. Only a few months after gaining insurance, we ran into some potential health problems that needed attention. We were initially disappointed to learn that a portion of the process would not be covered. Fortunately, we had the option to request another review of the claim and through an organized process, gained approval. The outcome confirmed that we will remain thankful and grateful for pet insurance for years to come.