Recently my 11 month old puppy became very ill and needed to be hospitalized. He spent 4 days in the hospital while the drs performed sonograms, bloodwork, etc to try to diagnose and treat him. Having to hospitalize your puppy (or dog of any age) is a very frightening and stressful event. Vet hospitals also charge high rates for all of the tests and medications not to mention the hospitalization fees. This was one thing however that I did not need to stress about at all. I knew that Healthy Paws would process the claims. I submitted the vet bills using the app for my iPhone- which is so easy and quick! All of my claims were processed in about 24hrs. I received the checks within a week of submitting my claims. The peace of mind of not having to worry about the financials of the treatment and just being able to focus on my dog and getting him better is priceless.