my dog was recently in the emergency room she wouldnot stop vomiting blood. i had never been so scared before. she wouldnot stop losing blood. thank god vets took care inmediately as soon as i got there. yes, bills are extremely expensive and accidents happens in 2 seconds. all those hours i was only focused on making sure she was receiving the best care possible. she was extremely dehydrated, had lost too much blood but thank god the vet stabilized her and she is home with me now getting better. the day after, i uploaded a picture of the invoice and medical records and in less than 2 days they had processed my claim. then, the week following she had her follow up appointment. i scanned them the receipt and in less than 30 min the claim was processed. i could not be happier. my little girl was getting better and healthy paws always taking care of claims as fast as they can. I honestly could not be happier with them, not only do they process everything fast. but they also keep with touch with you asking how is your dog doing and sending her their best wishes. if you are considering pet insurance, healthy paws is in my humble opinion your best option.