Outstanding pet protection and customer service.

Out of 10

Our Akita Teddy broke his right rear Cruciate ligament which was successfully repaired with major surgery. His recovery period took many months and as a result of him favoring his good leg, the second legs Cruciate ligament also gave way. Additional surgery was required along with costly prescriptions to ease the pain and inflammation.The cost of the two surgeries with drugs exceeded $10,000. Petplan has always delivered on their promise without question. Teddy has been a policy holder for the last 8 years and has had two other serious illnesses costing in excess of $8,000. Thank you Petplan for keeping our Teddy with a good quality of life.

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Cruciate Ligament Repair
Claim Amount
Over $1000


Age of Pet
1 - 8

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Posted: 02/24/2015

My experience with Petplan was nothing like this. For over 10 months, our dog Toby was plagued with dermatitis. Submitted over $1100.00 in vet fees & Petplan says only $350.00 was related & after deducting things the policy didn't cover, our costs were below the $200.00 deductible of our policy. Do not buy insurance from this company. They did not provide an explanation of benefits but just a letter of generalization. Be careful with your money when you buy pet insurance. Many companies are scams & Petplan is one of the biggest.