Outstanding Customer Service

10
Out of 10

I had only been a subscriber to PetPlan for 3 months when my Labrador Retriever required unexpected surgery. Tom, with PetPlan, provided assistance with walking me through the claims process and followed up with the Vet to ensure the proper medical documents were provided. He kept me informed of the progress and the stasus of my claim. After only 6 days of the surgery my claim was approved and reimbursement was provided.

Did you find this review helpful?
Injury/illness
Claim Amount
$500 - $1000
Breed

Labrador Retriever

Age of Pet
1 - 8

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