Jenna blew out her knee and turned from a happy, frolicking, mischevious golden puppy to a sedate, serious sleepy blob. We finally got the problem diagnosed and had the knee repaired. The vet was super but the bill was a bit horrendous. Thank goodness I had the foresight to have ASPCA insurance. They handled my claim with efficiency and I had a check in my hands very quickly even though it was the through the holidays. When I need to call the folks were pleasant and caring, always asking about how Jenna was doing. Now I have my puppy back almost to the frolicking stage again.