I got coverage for my puppy when I got him. Better safe than sorry I thought. I read a lot of reviews like you are probably doing now. Although all the reviews I read for Healthy Paws were good I had no idea what a truly outstanding company it was! My first claim took a couple of days to process because they had to send his chart from the vet's office. My second claim (submitted via their excellent app) was processed in under 3 hours! Then unfortunately we had to make a trip to the emergency hospital on a Saturday night. It was very stressful but far less so knowing that I had this amazing coverage and that all I had to worry about was doing what was best for my little guy! I submitted the claim late Saturday night and it was processed and approved Sunday! The bill for the follow up treatment and tests at his regular vet was approved in less than three hours from the time it was submitted! They even sent an email checking on him! But hold onto your hats! I had to go back to the vet because he got kennel cough at the emergency hospital. I got the email the claim was being processed and ONE minute later got the email saying his claim was complete! ONE minute! I could not be happier with the company and just signed my golden doodle up as well! If I could give them a million stars I would!
Jack Russell Terrier