I've used other insurance companies before for my pups and while they are good, healthy paws is the best!! Customer service is always friendly and knowledgable about whatever I'm calling for. They are straightforward about coverage. There are no surprises with what is and is not covered. My dog recently went into a major surgery to have his knee reconstructed due to an acl tear. While I was expected to pay the costs upfront, I knew exactly what my reimbursement for the surgery would be. With confidence that healthy paws would send the reimbursement quickly, I was able to use a credit card knowing that I would have the reimbursement check in my hard before I even got the credit card statement! I brag about healthy paws because when I tell people how great the insurance is they are amazed! Best part is... It's totally affordable and so worth the minimal money paid each month to have peace of mind my babies will be taken care of! You can also personalize coverage as far as yearly deductible and reimbursement rate to make it a few dollars cheaper or more expensive each month based on your needs. Thank you healthy paws for making this surgery possible because without you it wouldn't be happening anytime soon!!!