Total rip-off

Out of 10

While they are very courteous always talking in terms of furry families, they were absolutely useless when it came time to file a claim. Very poor customer service and despite enormous time and energy spent on paperwork and over $1200 a year in premiums, nothing in response to claims.

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knee injury
Claim Amount
$500 - $1000

Mixed Breed

Age of Pet
Over 8 years

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Posted: 09/24/2014

As we stated in a previous response, we value our client’s input, good or bad. Unfortunately, we cannot find your account in our system with any degree of certainty using the information provided in your review. We would really like to know more about your experience with our team. If you’re interested in sharing some details, please contact us at 800-453-4054. We take customer service very seriously and this helps us improve every aspect of our promise to our customers.

The Healthy Paws Team