I can't say enough good things about Pets Best Ins. Last year my 12 year old Miniature Schnauzer, Shelby was diagnosed with Diabetes, then as a result of the Diabetes got cataracts. Thanks to my Pets Best Insurance I was able to give her cataract surgery & save her sight. But as if these 2 medical issues weren't bad enough during the year as we were working with the vet to get her insuline regulated, she has had 2 bouts of Pancreatitis, a Urinary Tract Infection & eye infections. Needless to say, she has had a rough 1 1/2 years, but knowing that I had Pets Best behind me to help with the expenses, I was able to get the care and hospitalization she needed.
Pets Best is ALWAYS prompt in their claims processing. I've had pet insurance with another company and it was such a hassle; they would only "pay a portion of this and a portion of that", or were constantly returning the claims for further information or wanting the actual doctor's comments and signature on the claim. They were a real hassle!!! Seems they were always trying to cut the claim amount, deny it or hassle me so much that I just gave up. I just didn't have time to do all they wanted. I've NEVER had this problem with Pets Best!! With all the stress of the past 1 1/2 years, it was nice to have an easy & prompt claim experience with Pets Best.
I can't thank Pets Best enough and don't know what I would have done without you.