My dog Charley is 7-1/2. We've had him with ASPCA since he was 8 weeks old. ASPCA has seen us through some tough times for Charley. This year Charley had to have surgery on both his hind legs when his tendons tore. Again ASPCA helped defray the costs. I've never had a single problem filing or receiving payment for a claim be it for annual checkups or major surgery.