My 14 year old ShihTzu was diagnosed with hyperparathyroidism which also caused bladder stones. Without PetPlan, I could have not been able to have her taken care of. With the testing, surgery, hospital stay and compounded prescription the bill came close to $6000. They have excellent customer service and claims are promptly resolved. I am so happy I have PetPlan pet insurance. I do wish more wellness would be covered though.