We got Healthy Paws 3 months ago for our 5 month old puppy. On new years day she got into some pills and we had to rush her to the emergency vet. She had been to be hospitalized for two days to make sure they flushed everything out of her system so no long term damage would occur. After paying the deposit so they could get started on her treatment I was a little skeptical about whether or not I would ever get reimbursed the 90% that Healthy Paws says they give back since it was such an expensive bill. I filed the claim as soon as my dog came home. How long did it take to hear back from Healthy Paws? ONE DAY! Not only did they complete her claim faster than I could have expected I was reimbursed 90% (after my deductible was taken out)! I can't tell you how much it means to know that whatever happens to my furry child, I never have to second guess wether or not I can afford to potentially save her life. It is a huge relief to never have to deny her help because of cost. I know many people who have had to let their pets go because they could not afford the help to save their lives. It is heartbreaking. Thank you Healthy Paws!