My 3 year old Lab recently was hospitalized for a foreign body, requiring a 5 day stay in the hospital. When I picked him up I used the Mobile App to submit the claim. The claim was processed and a check was in the mail before I arrived at my home 1 hour later. A few days later I received an email from Customer Care checking on Enzo. I can not say enough about the high quality of this product. From Excellent reimbursement to first rate customer care, I refer all my friends and clients to Healthy Paws for their pets.