I have a lab that is almost two years old and as you know- labs eat everything!! She was able to eat a leaf from a sago palm and by that evening she became very ill. I took her immediately to the emergency clinic and they were able to treat her and today she is showing no signs of illness. I brought her home on a Monday- submitted a claim that day and by Tuesday they had completed my claim and mailed a check. Healthy Paws even followed up with me to see how she was doing- my own doctor doesn't do that! Would recommend!