We have two dachshunds and after having to pay out thousands of dollars finally looked into an insurance plan. One of the vet's assistant recommended PetPlan. We got it a little over a year ago and since then used it twice for a neck surgery and the latest for foreign object lodged in the intestine. Both time PetPlan was fantastic. Customer service was prompt and explained the next step and time frame. Payment was fast on both claims. Even got an phone call and e-mail asking how our little girl was doing! Been recommending them to everyone with a pet. Would never be without it again. Great company with great people...thanks PetPlan!