I got embrace insurance on my new puppy the day I brought him home. I had been looking, reviewing, researching different pet insurance since I had decided to get a new Labrador Retriever puppy. I didn't have any insurance on my last Labrador, and paid dearly because he had hd, and was epileptic. I just did a wellness claim on my young pup for neuter, and had questions about a few things. The young lady on the phone was great. Even when I couldn't remember a question she helped me set my mind at easy about what all I needed to do. Now as long as this goofy boy doesn't do something crazy I'm set for a long happy life with him.