Does not cover traveling with pet

1
Out of 10

I was told my little yorkie would be covered when I traveled to my vacation home in St Maarten. After three years I finally made a claim and I was told no coverage out of USA. I feel ripped off.

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Injury/illness

Gastritis/vomiting

HGE
Claim Amount
$500 - $1000
Breed

Yorkshire Terrier

Age of Pet
1 - 8

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Posted: 05/22/2014
By: Tim

Remi,
We’re sorry to hear that Benji was not feeling well and apologize for any confusion in regards to our coverage when traveling. Our policy covers any new accident or illness treatments for your pet while your pet is in the United States or temporarily away in Canada. This coverage information is contained in your policy documents. When Benji is home in Maryland, we can cover any new treatments as outlined in our policy. If Benji is traveling outside of the United States, we are unable to provide coverage for his treatments. We encourage you to submit any claims when he was treated in Maryland after your policy effective date of November 27, 2012.

The Healthy Paws Team