We got this insurance last year for our dog and have been very satisfied with them. The claims are very easy to file and the whole review and reimbursement process is very quick. Our dog recently went through surgery and the whole procedure was covered as per our benefits without any hassle. Healthy paws even contacted us to find out a few days later how our dog was doing and how she was recovering. Just a simple gesture like that meant a lot to me and husband and we would recommended this insurance to everyone else.