Nala has unfortunately had to use her health insurance a couple of times now the most recent being an intestinal blockage that needed surgery to remove a foreign body. Six days after surgery she was painful and had a fever, we rushed her to the ER vet on a Sunday and needed another surgery to remove an abscess that would have killed her. The surgery started out as exploratory because there was no definitive answer. Without Healthy Paws we may have done a wait and see but were able to make the right decision that saved her life. Thanks to Healthy Paws it's the best decision we could have ever made for our dogs care. I have been thrilled with how quickly they process the claims and how easy the entire process is. They're the best hands down!!!