This is my first time to have pet insurance although i have owned dogs my whole life. i recently bought a shitzu puppy and decided to get insurance. i researched on line and found Healthy Paws. It is the best thing i could ever do for me and my puppy. Healthy paws has been terrific as my baby had stomach issues and i had claims not long after getting the insurance. the customer service is excellent and they are open 7 days a week. you are emailed immiediately verifying they received your claim. you are emailed again with explanation of benefits and payment information. you receive the check really fast. they follow up with emails inquiring about your pet which is a really nice gesture. i am grateful i have this insurance and want to thank Healty Paws.