We signed up our now 9 year old Shih Tzu/Bichon Frise mix dog with Healthy Paws just about a year and a half ago. We could not be more pleased with their service! Since we signed him up, our usually very healthy dog has had an eye infection, and "blew out" two of his knees, one a year ago February and then the second in July. He had surgery, followed by physical therapy including hydrotherapy for each knee surgery. He is fully recovered and actually moves better than he did previously!
Healthy Paws has done exactly as their contract says. They do NOT pay for preexisting conditions, for exams, or for shots or dental cleanings. They DO pay for treating sickness and injuries, and for meds and therapy including alternative therapies. We chose the $250 deductible and the 90% coverage. Their reimbursement checks have arrived within only a few days of the claim being faxed in. We love them and tell everyone we know of our great experience!
Please, please read all the details BEFORE you sign up for a pet insurance. Many of the poor reviews shown here are situations that could have been avoided with a little more early diligence!