I was not sure what to expect when I enrolled both of my dogs with Pet insurance. I was told by a family member that Pets Best was the agency to go with. They were fast, efficient, personable, and got your claims processed in a timely manner.
What a surprise! It was stressful enough to take my dog to the vet for an accidental illness but to work with a company that is so efficient and gets the job done was a breath of fresh air.
I received an email the very next day of faxing my claim which noted that my claim was being processed and that a refund would be issued in 10 days. However, this claim took less than a week to process and my refund is on the way in 5-7 days. I would recommend signing up for direct deposit which I will do.
Pets Best is amazing and they get the job done. I would recommend this company to anyone who is looking for Pet insurance. I am greatly satisfied with the service!