My 2 1/2 year old Sheltie puppy has had two major surgeries. The process of submitting a claim is very easy and fast. It is also convenient to have a choice in how to submit an invoice (I find it quickest to submit via email). I also like how I can log into my account to print out a customized claim form.
Healthy Paws re-reimbursement process is FAST!!!! I always receive a "claim processed" email within a few hours (sometimes as quick as 1 hour) after the time I send the claim via email. And the reimbursement check always arrives within just a few days.
Healthy Paws is also a company that seems to really care about my pet as they always follow up with an email to inquire as to how my pet is doing after his surgeries.
I did a lot of research before choosing a pet insurance company and I definitely chose the Best One! I highly recommend Health Paws to anyone looking to purchase Pet Insurance.