I have had my dog Moo covered by Healthy Paws Insurance since she was adopted in 2011. Last year she was hospitalized with a severe gastric issue and again 2 weeks ago. Each time the claims were processed extremely fast and I was reimbursed for all covered expenses. The last claim was processed in less than 1 hour from submission! Wow, now that is excellent customer service! I would recommend Healthy Paws Insurance to anyone who has pets for the peace of mind they bring!