We thought we would be saving money by doing preventative healthcare for our two Poodles. We have had the wellness plan for about two months and every visit they try to soak us for some additional fees. Our one poodle was severely bruised when attempting to administer anistesha during teeth cleaning. Then they wanted to run additioanl test to rule out cushings disease and they refused to complete the cleaning until we paid for all of the unecessary test (all came back negative). The doctors are as another individual mentioned mediocre at best. As soon as this contract period expires we are out of here and won't return to Pet Smart for anything. Whether it's pet supplies or medical care they charge some of the highest rates in the industry. Additionally, they tried to sell us there flea and heart worm meds which are 3X what we paid at our previous vet for a brand they conviently don't carry. When we asked for a script to purchase it elsewhere the vet refused. My guess is the doctors also receive a commission for anything they can up sell. Do what you want but we won't ever use them again.