So far I've been nothing but satified with Pets Best! The process of filing a claim is simple and whenever I call the staff is very helpful! We adopted Wilbur almost two years ago from Angel City Pit Bulls. We want him to live a long happy and healthy life. Having Pets Best Ins gives us the peace of mind of being able to provide him with the best medical care coverage! The help we've received on our vet bills has been outstanding!