I have only great things to say about 24petwatch both with the insurance and the microchip. I adopted a dog in December 2013 and unfortunately she broke her leg in January. While doing whatever possible to help her was not an issue, having the insurance definitely made the process a little more comforting. The whole process was one of the easiest things I could have imagined. I talk to 24petwatch quite often since I work at a shelter and I have had to call them several times to talk to them about my dogs. Their customer service is phenomenal. Every person I have ever spoke with has been super friendly and super helpful. I love 24petwatch and I definitely recommend them to anyone I come in contact with and love telling people at work about them and the ease I have had in dealing with them. Thank you 24petwatch for being so amazing to my babies.