I've been amazed at how professional and easy this company is to deal with. My rescue puppy has had all the problems a pup can deal with-giardia, coccidia, UTI and Embrace has us covered!!! What peace of mind! I picked them because they are one of the few insurances to cover hip or ligament problems and my dog is a lab mix. But here we are dealing with other issues, and still covered of course! I can't say enough good things about Embrace!!!