My remarkably healthy service dog Cali was found to have a mass cell tumor at her yearly vet appointment. Within a week she had seen a specialist and was set for major surgery. The surgery was a success and she is now cancer free. Everything that ASPCA said they would cover the did in a prompt and cordial way. I received phone calls to check on her from the company. I spoke with caring customer service individuals, who made me feel like a member of their family. I was very impressed with the whole process from beginning to end. It was a stressful situation made much easier by ASPCA Pet Insurance. Thank You.