2 Out of 10 Very unhappy with the amount of time Trupanion took to process my claims. Did you find this review helpful?YesNo Injury/illness Pancreatitis Claim Amount Over $1000 Breed Pit Bull Age of Pet 1 - 8 Leave a comment Your name Email Comment From time to time, we would like to send you the latest news and updates from Pet Insurance Review and exclusive offers from our partners. So that we can send you information and offers which are tailored to you and your pet, please let us know which type of pet(s) you have: Please sign me up for the Pet Insurance Review newsletter which features the latest news, updates and pet care tips. Please send me special offers from our partners, including natural pet food coupons, pet healthcare discounts and more. Your pet Cat Dog Equine Other And the State you live in AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMicronesiaMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPalauPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirgin IslandsVirginiaWashingtonWest VirginiaWisconsinWyoming What code is in the image? Enter the characters shown in the image. Submit comment Posted: 10/04/2013 By: Joe @ Trupanion Deanna- Absolutely understand your frustration with the processing time. While we do our best to process claims as quickly as possible, first claims tend to take about 3-4 weeks as we have to gather your pet's past medical history and review it. It looks like in your case, it took a bit longer as we had to make repeated requests for some of Max's records. The good news is that once we have the records, we keep them. That means for future claims, we should just need any updates to the records and the claims should be processed much more quickly. I hope Max is feeling better!