After losing my German Shepherd to cancer six years ago, I became concerned about not being able to afford treatment for my dogs now should something happen. Pets Best was recommended to me by a friend who has used them successfully for many years. I was hoping not to have to use it, but this year I found out firsthand how LUCKY I am to have chosen an insurance policy that covers what I need it to, unlike competing insurances. I have filed several claims this year due to an undiagnosed liver issue and have been reimbursed 80% (minus my $50 deductible) with NO hassle, VERY prompt service, SUPER compassionate and professional customer service, and EXCEPTIONAL timely processing. I am 110% impressed with Pets Best and thank the stars that I made the decision to insure my furry children. It feels SO good to know I have Pets Best backing me and my dogs, and I know I will be able to afford anything they should need in the event of an accident or illness.