Healthy Paws has always been a delight to deal with, especially when it comes to processing claims. They are quick and efficient but also ask questions about your pet. With our Penelope, they checked in afterwards to see how she was doing. It can be very scary for pet parents so we really appreciated how helpful Healthy Paws was throughout the whole process! I can't tell you how much more comfortable we feel knowing that we can take care of our little furry friend and we have a team supporting us!