When it came time to choose a pet insurance company for our new puppy, my husband (a lawyer), spent hours and hours reading the fine print for a variety of plans. After much research, we decided PetPlan was the best option.
This premise was tested much sooner than we would have expected, as our puppy acutely developed neck pain at only 8 months of age. He required emergency evaluation by a neurologist, an MRI and a CSF tap. Knowing that we had PetPlan helped my husband and I to focus more on our pet and less on the finances of the situation. After taking into account the specialist's exam and our deductible, they paid out over $1800 on a claim of over $2500, and they are also helping significantly with his follow-up pain medication and acupuncture visits.
They have also been prompt in responding to our claims, which really helps. The first claim took a few weeks to process, but subsequent claims have been processed in about a week. I am a small animal veterinarian and I strongly recommend this insurance to my clients - I'm not sure what I'd do without it!